Last updated: January 2024

Introduction

Atelier Madrid is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tailoring services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request a quote or consultation
  • Subscribe to our communications
  • Visit our atelier for services

The types of personal information we may collect include:

  • Name and contact details (email address, postal address)
  • Body measurements for tailoring purposes
  • Service preferences and order history
  • Communication records

How We Use Your Information

We use the information we collect to:

  • Provide and manage our tailoring services
  • Respond to your inquiries and requests
  • Maintain records of your measurements for future orders
  • Send service-related communications
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With service providers who assist in our operations (subject to confidentiality agreements)
  • When required by law or to protect our rights
  • With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Measurement records may be retained for your convenience when placing future orders, unless you request their deletion.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request data portability
  • Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Atelier Madrid
Calle de Serrano 42
28001 Madrid, Spain
Email: [email protected]